Armando CoronadoMay 1, 20234 minWill AI & MI CX Touchpoints be a Game Changer?Virtual AI/MI experiences are not just another digital channel or device. They are a whole new CX touchpoint!
Armando CoronadoApr 3, 20233 min3 Things You Can Do Now to Improve Your Customer Service Soft SkillsDo you know which skills will actually deliver an exceptional customer experience?