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Armando Coronado
May 1, 20234 min read
Will AI & MI CX Touchpoints be a Game Changer?
Virtual AI/MI experiences are not just another digital channel or device. They are a whole new CX touchpoint!
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Armando Coronado
Apr 3, 20233 min read
3 Things You Can Do Now to Improve Your Customer Service Soft Skills
Do you know which skills will actually deliver an exceptional customer experience?
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